Terms of Service – Novatech BPO LLC

  1. Use of Services
    Our services are designed for businesses needing outsourcing solutions, including customer support, data entry, back-office processing, and telemarketing. By using our services, you agree to:

    • Provide accurate and complete information.

    • Comply with applicable laws and regulations.

    • Avoid misuse, unauthorized access, or disruption of our systems.

  2. SMS Communications
    By providing your phone number, you consent to receive messages related to:

    • Service updates, notifications, and account-related information.

    • Promotional offers and announcements.

    Standard Messaging Terms:

    • Message and data rates may apply.

    • Frequency: Up to 20 messages per week.

    • Reply "STOP" to opt out anytime.

    • For help, reply "HELP" or contact us at (505) 814-1223.

    Privacy Assurance:
    We do not share SMS opt-in details or phone numbers with third parties for marketing.

  3. SMS Consent and Opt-In Methods
    You may opt in by:

    • Submitting an online form with an unchecked consent box.

    • Providing verbal consent during a conversation.Signing a paper form.

    • We do not use pre-checked boxes.

  4. Opt-Out Method
    You can opt out anytime by replying "STOP" to any SMS or contacting us at (505) 814-1223.

  5. Types of SMS Communications
    If you opt in, you may receive messages related to:

    • Service updates and notifications.

    • Job confirmations and reminders.

    • Billing and payment updates.

    • Promotions related to our services.

  6. Potential Fees for SMS Messaging
    Standard carrier message and data rates may apply.

  7. Help and Support
    Reply "HELP" for assistance or contact us at (505) 814-1223.

  8. Limitation of Liability
    Novatech BPO LLC is not liable for:

    • Service interruptions or delays.

    • Unauthorized access to data beyond our control.

  9. Dispute Resolution
    Disputes will be resolved through binding arbitration under applicable laws.

  10. Policy Updates
    We reserve the right to modify these terms. Updates will be posted on our website.

  11. Contact Information